Julian Morrow Written by eran on August 18, 2014

Julian MorrowJulian Morrow first became interested in consumer issues in 1974 when he was born due to contraceptives that failed to work as described. He spent the 1980s and 90s on hold waiting to speak to customer service representatives. He has been tagged as a problem customer on the internal records of several Australian companies. The Department of Fair Trade has recognised him as an official exception to the maxim “the customer is always right”.

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